Computer Systems Administrator

The Federal Public Defender for the District of Connecticut is a law office that provides legal representation to persons charged with committing federal crimes who cannot afford to hire a private attorney. We seek a Computer Systems Administrator (CSA) to join our office in April 2025/immediately. The position will support the day-to-day Information Technology (IT) operations of the Hartford and New Haven offices.

Candidates must have a high level of discretion, hold confidential information received in strict confidence, and exercise a desire and capacity to work collaboratively in a team environment. Must possess strong planning and organizational skills, have excellent oral and written communication and interpersonal skills, and can collaborate with different positions in the office. Must have the ability to recognize and analyze problems and recommend practical solutions, the desire to work with and on behalf of people from diverse backgrounds, and a strong commitment to providing holistic representational support to indigent persons in proceedings under federal criminal law. To qualify, the applicant should have specialized knowledge in the following areas: Windows 11 desktop and laptop computer support and administration experience. Microsoft Office O365 suite installation, configuration, and support. Providing exceptional support to users for requests related to software and hardware. Installing and troubleshooting automation hardware, software, and basic network administration. Maintaining Windows Active Directory user accounts. Backup software experience, such as Backup Exec and Syncovery, to include monitoring, administration, and recovery. Enterprise anti-virus software support and maintenance. Drupal and website administration. Splunk monitoring and reporting experience. Windows Server 2016/2019/2022 management with experience in Hyper-V virtualization administration (preferred). Synology Network Attached Storage management and deployment experience. ManageEngine Desktop Central experience with a focus on patch and software deployment administration (preferred). Litigation support software, such as Trial Director, CaseMap, and Summation (preferred). The position requires that the applicant possess a valid driver's license, and insurance, and own/operate a personal vehicle for business purposes as occasional travel is required. (Mileage is reimbursable). All applicants must be available to work on nights, weekends, and before or after business hours, as needed. Employment is subject to a satisfactory background investigation including, but not limited to an FBI fingerprint and name check.