Hotel Customer Service Agent NF-02
Agency
Army Installation Management Command
Location
Grafenwohr, Germany,
Salary
$16 - $21 Per Hour
This vacancy will be used to fill regular part-time positions: Not Fewer than 20 Hours per week AND Flex 20: Flex-20 guarantees 20 hours per week and may provide logistical support.
Open & closing dates
Posted: September 29, 2025
Closes: October 8, 2025 (3 days left)
Job Description
This position is located at Tower Barracks Army Lodging in Grafenwoehr. Incentives and Bonuses Incentives will not be paid. Priority will be given to those that attend the job fair on 8 Oct 2025 from 0930 and 1330. Please see "how you will be evaluated" below.
Qualifications
Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: Possess demonstrated knowledge, skills, and abilities that indicate the capability to work independently, and perform the duties summarized above with minimal to no supervision. Must possess good customer service skills, a positive attitude, and desire to help others in order to exercise tact and diplomacy when interacting with people, as demonstrated in work experience in the hospitality industry. Must be able to communicate verbally and in writing using the English Language in a clear, concise, and grammatically correct manner. Must have mathematical ability to add, subtract, multiply and divide at the level necessary to prepare reports, count accurately, and provide accurate change. Ability to use office automated equipment in the performance of the required duties. Must be comfortable with and have experience using common office software with capabilities similar to Microsoft Outlook, SharePoint, Word, PowerPoint and Excel.
Required Documents
About Your Resume Federal agencies are required to limit resumes to two pages or less and it must support the general or specialized experience described in this announcement. Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count. Click this link for more tips: https://help.usajobs.gov/faq/application/documents/resume/page-limit. Please do not include photographs, personal images or other inappropriate content in your application materials. Required Documents Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: Resume Other Accepted Documents Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service DA 3434 Transition Assistance (TA) Documentation PCS Orders Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action
Department Information
Agency
Army Installation Management Command
Department
Department of the Army
Location
Grafenwohr, Germany, , Germany