Information Receptionist
Agency
Justice, Bureau of Prisons/Federal Prison System
Location
Grand Marsh, Wisconsin, Wisconsin
Salary
$43,262 - $54,082 Per Year
Open & closing dates
Posted: September 29, 2025
Closes: October 14, 2025 (9 days left)
Job Description
Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.
Qualifications
To be considered for the position, you must meet the following qualification requirements: Education: Successfully completed 2 years of education above high school level in any field for which high school graduation or equivalent is the normal prerequisite is creditable. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One-year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. OR Experience: One year of progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. Some examples of this qualifying experience are: Experience in maintaining changes to visiting files on a daily basis. Experience in receiving incoming telephone calls and requests, and refers them to the appropriate department or individual for resolution. Experience in initiating and responding to numerous calls within the institution, ascertaining the caller’s identity before any exchange of information. OR Combination of Education and Experience: Equivalent combinations of successfully completed post-high school education and experience. This experience must have equipped you with the qualifications to perform the major duties of this position as described above. If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities. **Your eligibility for consideration will be based on your responses to the questions in the application.**
Required Documents
Failure to provide legible required documents and/or follow the prescribed format often results in removal from consideration. If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc. Documentation should be identified/saved as VA Letter, DD-214, or Transcripts. Veterans' Preference Documentation: Failure to submit all required documents at the time of application will result in the loss of claimed preference eligibility. DD-214: Veterans MUST provide a DD-214 demonstrating that they have been discharged or released from active duty under honorable conditions (i.e., the individual must have received either an honorable or general discharge). SF-15: If you are a disabled veteran, a Purple Heart recipient, widow/widower of a veteran, the spouse of a disabled veteran or the parent of a disabled or deceased veteran, you must submit: A completed Standard Form (SF) 15, "Application for 10-Point Veteran Preference" AND all required documentation identified on the SF-15. NOTE: A Department of Veterans Affairs letter must contain the Veteran’s Name and Combined Service-Connected Evaluation. For a copy of the most current SF-15, Click Here. If you are on active duty and expect to be discharged or released from active duty service within 120 days, you may submit a Certificate of Release or Discharge from Active Duty from the appropriate Branch Personnel Office containing the following information: (1) the military service dates including the expected discharge or release date; (2) and the character of service (must be an honorable or general discharge); and (3) any qualifying service/campaign/expeditionary medals. Resume: Resume limited to 2 pages showing relevant experience (cover letter optional). Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence of qualifying experience (e.g., a memorandum from the manager, Human Resource Manager, SF-52, etc.) To receive credit for experience contained in an application, the experience must be documented: Reflecting start date and end date in month/year format (MM/YYYY) AND Include the number of hours worked per week. College transcript: includes the School Name, Student Name, Degree, and Date Awarded (if applicable). NOTE: If you are selected, official transcript(s) will be required prior to your first day. SF-50: for proof of prior LEO coverage, if applicable. For more help, visit USAJOBS Help Center - What should I include in my resume? We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.
Department Information
Agency
Justice, Bureau of Prisons/Federal Prison System
Department
Department of Justice
Location
Grand Marsh, Wisconsin, Wisconsin, United States