Information Technology Specialist (CUSTSPT) NF-04

This position is located at: Information Technology Services - Fort Irwin To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume. Incentives and Bonuses PCS and/or Relocation Incentives may be paid if authorized.

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: Work experience, education, and/or specialized intensive training sufficient to demonstrate IT knowledge and skill in: - Participating in the planning and delivery of a full range of IT customer support services. - Installing, configuring, upgrading and troubleshooting hardware and software components. - Presenting formal and informal training and assistance to customers. - Reporting, responding to, and resolving customer requests. Qualifying education is graduate education in one of the following fields of study: computer science, engineering, information science, information systems management, or technology management, or has provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified": Three (3) or more years of NAF Point-of-Sale (POS), Payment Card, Inventory Management, and Online Sales/Revenue Channels information technology administration and oversight. OR Two (2) or more years' experience developing and conducting Risk Management Framework for NAF Networks within Enterprise Mission Assurance Support Service (eMass) & Army Portfolio Management Solution (APMS)- Systems OR Five (5) or more years' experience of administrative and technical experience with Windows Server (2019+) Operating Systems and Hyper-V Management Suite, and operating, maintaining and deploying of Cisco network switches/routers, access points and Cisco Command Line Interface Commands, - or similar. APPLICANTS MUST ADDRESS THE HIGHLY PREFERRED in THEIR RESUME. CANDIDATES WHO DO NOT SUBMIT THE HIGHLY PREFERRED CRITERIA WILL NOT BE CONSIDERED AMONG THE HIGHLY QUALIFIED. APPLICANTS MEETING THE HIGHLY PREFERRED WILL BE REFERRED TO MANAGEMENT FIRST. *** All experience must be listed on the resume for that experience to be consider. No assumptions will be made. ***