INFORMATION TECHNOLOGY SPECIALIST (PLCYPLN) NF-04

Job Description

This position is located at Installation Management Command Headquarters G9 NAF Hospitality Division. Incentives and Bonuses Incentives may be paid. Recruitment or relocation incentive in the amount of 10% is authorized. See Additional Information for eligibility requirements

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: Experience in information technology positions which includes one year of specialized experience in strategic planning and delivery of a full range of IT services to support business requirements. Experience must include skill in applying IT policy and planning concepts and practices directly related to the duties described above. OR A master's degree or 2 full years of progressively higher level graduate education leading to a master's degree in the following disciplines: Computer science, engineering, information systems management, mathematics, operations research, statistics, or technology management. In addition to the above, candidates must possess: 1. Attention to detail - Experience developing and completing full life-cycle business applications analysis and management, based upon the organization's mission and goals. 2.Customer service - Demonstrated experience providing assistance to both internal and organizations and agencies in the areas of business applications support, user needs, and system requirements. Experience assessing customers' needs, meeting quality standards, and evaluating customer satisfaction. 3.Oral communication - Experience conducting formal presentations and/or briefings to audiences at varying levels of hierarchy and technical expertise. 4.Demonstrated problem-solving skills - Experience evaluating business applications within the IT operations of the organization to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified": 1. Demonstrated experience managing Hospitality industry (hotels and/or food and beverage) technology requirements. 2. Demonstrated experience managing IT projects. 3 .Demonstrated experience with government or industry security framework and IT portfolio management. 4. BS/BA in MIS/Hospitality or related field.

Required Documents

About Your Resume Federal agencies are required to limit resumes to two pages or less and it must support the general or specialized experience described in this announcement. Resumes must adhere to the two-page limit and must be legible so they can be reviewed for eligibility, minimum qualifications, and other position requirements listed in this job opportunity announcement. For additional information on the two-page resume limit, refer to: https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/. Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count (https://help.usajobs.gov/faq/application/documents/resume/page-limit). Please do not include photographs, personal images or other inappropriate content in your application materials. Expedite Your Hiring To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your resume. Required Documents Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: Resume Other Accepted Documents Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: Cover Letter DD-214/ Statement of Service Notification of Personnel Action for NAF Employees (DA Form 3434 or equivalent) Other Document not Listed PCS Orders Resume Separation Notice (RIF) SF-50/ Notification of Personnel Action

Department Information

Agency

United States Army Installation Management Command

Department

Department of the Army

Location

Fort Sam Houston, Texas, Texas, United States