IT Support Specialist

POSITION OVERVIEW The U.S. District Court for the Western District of Arkansas is seeking qualified applicants for the position of Information Technology Support Specialist.

MINIMUM QUALIFICATIONS High School diploma or equivalent. Two years of specialized experience in office automation systems, data processing and data communications. Experience should include user applications, terminology, and methodology. Demonstrated accomplishment of computer project assignments that involved systems analysis, design, programming, implementation, integration, and management. Thorough knowledge of PC software and hardware in order to provide excellent technical support. Candidate must have excellent communication skills, ability to prioritize, and the ability to work in a team-based environment. PREFERRED QUALIFICATIONS A bachelor's degree or higher in Information Technology or related field. Knowledge of computer systems and networks, including skill in determining causes of operating errors. Skill in generating or adapting programs, equipment, and technology to serve user needs. Knowledge of software testing methods, practices, and preventive maintenance activities. Proficiency in maintaining multiple information technologies systems using programming languages and operating systems. Candidate should be a forward-thinking team player, with a can-do attitude and excellent customer service skills. Willingness to dig in and work as needed at all levels of IT. Ability to prioritize and delegate as needed. Experience implementing new technologies. Experience using or certification in Cloud services. Experience using or certification in Microsoft Systems. Knowledge of security software and procedures. Experience using Informix, database administration knowledge and experience, and LAN/WAN experience is preferred.