Program Manager

This position is aligned to Integrated External Networks (IEN) Veteran and Family Member Programs (VFMP) Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA), under the Veterans Health Administration (VHA), Office of Integrated Veteran Care (IVC). The incumbent is organizationally aligned under the CHAMPVA Program Manager. The position will be duty located at the Denver Federal Center located in Lakewood, Colorado

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/10/2025. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. To be minimally qualified for this position at the GS-13 level, you must meet 3 of the 5 experiences listed below: Develops and manages worldwide health care benefits payment programs using qualitative and quantitative methods to improve program effectiveness and efficiency. Oversees the determination of eligibility for dependent programs and resolution of discrepancies that occur through data matches with other agencies. Identifies actual or potential problem areas, trends, significant program accomplishments or similar factors using a knowledge of operating programs and interrelationships among them. Develops long-range program plans, goals, objectives, and milestones to evaluate the effectiveness of programs conducted throughout an agency, or a regional structure of equivalent scope. Collaborates with others in an organization to conduct studies on costs, efficiency, and productivity to assess the impact and resulting implications for organizational staffing, budget, and procedural methods. You will be rated on the following Competencies for this position: Customer Service Administration and Management Strategic Thinking Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary in nature, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.