COMPUTER ASSISTANT
What you'd do
You will serve as a Computer Assistant in the TRAINING SUPPORT DIVISION, SYNTHETIC TRAINING DEPARTMENT of EWTGLANT.
Major duties
You will serve as the command’s primary interface to the NET (Navy Enterprise Tools) for the tracking of NMCI (Navy and Marine Corps Internet) users and inventory. You will coordinate with webmaster to remain current on the state of public, private and classified command web sites. You will manage and track requests for command. You will respond to customer needs across a variety of IT encounters, intervening to resolve issues and creating responses when required. You will assist with phones and other telecommunications services.
What you need to qualify
Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Must have experience in IT asset and inventory management, such as tracking hardware and users within a database like the NET tool; providing direct customer service and technical support to resolve IT issues; performing basic secuirty administration tasks, including tracking user compliance with Information Assurance (IA) training. Experience dealing with communication channels such as SharePoint, Teams, and naval message management. Must hold an active IAT Level I baseline certification, such as CompTIA A+ or Network+ CE, as a condition of employment. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Before you apply
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