IT Project Manager (COOP/IR)
What you'd do
This position is located in Division of Emergency Preparedness and Responses. This job opportunity announcement may be used to fill additional vacancies within the agency. The supervisor is Anthony Bowers. This position is subject to Confidential Financial Disclosure reporting requirements. This position is subject to security ownership restriction reporting requirements.
Major duties
The successful candidate will perform the full range of planning, coordinating and performing secure and nonsecure IT initiatives that support continuity of operations (COOP) and incident response (IR) facilities. Work includes project management, process improvement, hands-on operational support, and contract oversight to ensure established cost, schedule, quality goals, and performance objectives are met; serving as an authoritative expert and consultant on IT business process improvements and information technologies, system implementation, and service delivery; and supporting the implementation and maintenance of IT service request processes that enable continuity and incident response programs. Assignments involve the development and periodic review of IT and communications procedures and the resolution of related policy and technical issues relating to security requirements for the COOP program. Additionally, the work involves regularly accessing and handling sensitive information, including Safeguards Information and classified/restricted data documents and/or materials. Such duties include but are not limited to: The IT Project Manager (ITPM) oversees and maintains the agency's critical IT infrastructure, cloud environments, and software systems. This role troubleshoots complex technical issues, stays current on emerging technologies, and advises leadership on IT improvements and security needs. The ITPM collaborates across the agency to apply consistent project management practices aligned with NRC's PMM. The role supports COOP and incident response operations, reviews agency policies for IT impact, and ensures reliable Digital Service Center (DSC) performance. Key responsibilities include leading needs assessments, improving IT processes, coordinating efforts between Office of the Chief Information Officer and stakeholders, and conducting technical audits and feasibility studies. The ITPM also develops business cases and cost estimates, ensures projects meet architectural and security standards, and supports key lifecycle activities such as Capital Planning and Investment Control (CPIC) and Office of Management and Budget (OMB) submissions, along with audits and risk assessments. The role further contributes to strengthening business processes to enhance overall organizational efficiency. The ITPM represents the NRC in engagements with internal and external partners, sharing information on technologies, policies, and best practices. They provide technical direction to contractors and oversee project scope, documentation, procurement materials, and project tracking.
What you need to qualify
Candidates may qualify for the 2210, Information Technology Management Series by meeting the Experience requirements specified in the Qualifications section of this announcement. Individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In order to qualify for this position, you must have at least one year of specialized experience at the next lower grade level in the Federal service or equivalent experience in the private or public sector. SPECIALIZED EXPERIENCE is defined as: providing advanced IT project management and technical support for COOP and incident response operations, including maintaining secure and nonsecure infrastructure, resolving complex technical issues, and ensuring continuity readiness. This experience includes leading IT projects using formal lifecycle methodologies; conducting analyses and developing business cases; applying cybersecurity, OPSEC, and regulatory requirements; properly handling sensitive, Safeguards, and classified information; coordinating with internal and external partners; and clearly communicating technical issues to senior leadership in support of mission-critical continuity and response programs. The ideal candidate will be able to demonstrate the following: 1. Demonstrated capability to plan, execute, control, and close medium- to large-scale IT projects using formal methodologies (e.g., PMM, CPIC), including scope, schedule, cost, project funding and budget activities, risk, reporting, and stakeholder engagement. 2. Experience applying IT solutions to Continuity of Operations (COOP) and/or Incident Response (IR) programs, including facility support and alignment with security requirements; and coordination with agency and interagency stakeholders. 3. Demonstrated ability to conduct audits, feasibility studies, tradeoffs, cost/benefit, and develop business cases; recommend IT solutions that enhance effectiveness, efficiency, and productivity. 4. Experience evaluating knowledge and application of security requirements and controls, including the establishment and maintenance of IT systems which handle Safeguards Information and classified/restricted data in accordance with Federal and/or NRC policy. 5. Demonstrated clarity, concision, and logic in oral and written communication; effectiveness in interagency coordination, preparation of technical documents, and stakeholder engagement (Interagency partners, HQ offices, OCIO, regions, contractors). A description of how you possess the specialized experience as well as how you meet the qualifications desired in an ideal candidate must be addressed in your resume. Applicants may also use the supplemental vacancy question to provide additional information pertaining to the specialized experience and ideal candidate criteria. PLEASE BE CLEAR AND CONCISE. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
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