SUPERVISOR QUALITY ASSURANCE SPECIALIST
What you'd do
This position is in the Washington Headquarters Services (WHS), Facilities Services Directorate (FSD), Facilities Operations and Services Division (FOSD). FOSD is responsible for the operation, maintenance, and renovation and repair of the FOSD reservation which includes the Pentagon, Mark Center, the Pentagon Heating and Refrigeration Plant, Modular Office Complex, and all Reservation grounds and parking areas.
Major duties
This is a Direct Hire Public Notice, under this recruitment, applications will be accepted for each location and/or installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. This Public Notice is to gather applications which may or may not result in a referral or selection. This position is being filled under Direct Hire Authority (DHA) in accordance with Section Direct Hire Auth 5 U.S.C. § 9905, 6/23/2023 Please read this Public Notice in its entirety prior to submitting your application for consideration. Incumbents typical work assignments may include the following: Leads and supervises a team of Quality Assurance Specialists, assigning and prioritizing work, providing technical guidance, evaluating performance, and ensuring effective resolution of technical and personnel issues. Oversees quality assurance and contract compliance for construction and facilities projects, including reviewing technical requirements, validating contractor performance, approving invoices, and ensuring adherence to contractual and regulatory standards. Serves as a key liaison and advisor to leadership and Contracting Officers, providing expert guidance on QA processes, project execution, and contractor performance, while supporting acquisition and oversight activities as a COR. Develops, implements, and monitors QA policies, procedures, and reporting, ensuring effective documentation, financial accountability, and continuous improvement of operational and quality control processes.
What you need to qualify
In order to qualify for this position, you must meet the requirements described below. Basic Requirements Education: Undergraduate and Graduate Education: Major study -- quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields related to the position. or Experience: Specialized Experience (for positions above GS-5): Experience that demonstrated a practical knowledge in monitoring, controlling, or maintaining the quality of products or services in quality assurance, procurement, inspection, production, or related areas. Examples include: Reviewing production activities and capabilities in light of contract quality requirements. Reviewing written quality or inspection procedures for adequacy and evaluating the implementation and effectiveness of quality inspection systems, including sampling plans. Analyzing quality data to detect unsatisfactory trends or weaknesses in the quality /inspection system. Verifying by test or inspection, using sampling inspection or intensive product inspection techniques, that products comply with requirements prior to acceptance. Identifying inadequacies and requesting corrective action. Computing data, summarizing results, and preparing reports or charts depicting pertinent relationships using statistical methods. Investigating customer complaints and deficiency reports and providing identification of causes to appropriate authorities. Reading, interpreting, and applying technical data such as blueprints, engineering drawings, product specifications, or technical manuals. Reviewing and evaluating supply systems operations and procedures through periodic audits and surveillance inspections. You may qualify at the GS-13 level, if you fulfill the following qualification requirement: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service (experience may have been gained in the private sector). Specialized experience for this position includes: (1) Define problems and provide alternative solutions to quality control matters, and (2) gather data to prepare management briefings. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience. All qualifications and education requirements must be met by the closing date of this announcement and clearly documented in your resume. Your resume may not exceed two (2) pages. For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the duration of your creditable experience for qualification requirements, you will be removed from consideration. Read more about what should I include in my federal resume at https://help.usajobs.gov/faq/application/documents/resume/what-to-include ACTIVE DUTY SERVICE MEMBERS: Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, as part of their application package, a "certification" of active service in lieu of a DD-214, indicating the service member is otherwise eligible and will be discharged or released within 120 days from the date of submission. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. This "certification" must include your rank, dates of active duty service, type of discharge and character of service (i.e. honorable), and date any terminal leave will begin. It must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible". Members may be appointed before the effective date of their military retirement/separation if they are on terminal leave.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
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