Mission Support Specialist
What you'd do
View Common Definitions of terms found in this announcement. Organizational Location: This position is located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, OPLA Ethics Unit, in Washington, District of Columbia. This is a non-bargaining unit position.
Major duties
As a Mission Support Specialist, at the full performance level GS-12, you will perform the following duties: Serves as a subject matter expert on assigned administrative matters. Conducts or participates in the evaluation of administrative programs, concerning the efficiency and effectiveness of program operations. Maintains a high level of analytical ability to identify issues, recommend actions, and re-engineer processes. Applies a wide range of administrative programs, concepts, laws, policies, practices, and analytical diagnostic methods and techniques to address substantive matters that contain several interrelated issues.
What you need to qualify
Please limit your resume to 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. The first 100 applicants will receive first consideration. Additional applicants, beyond the first 100, may be considered, upon management 's request. Due to high volume of applicants, not all applicants will be considered. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. You qualify for the GS-09 grade level if you possess one of the following: Experience: One (1) year of specialized experience at the GS-07 grade level or equivalent performing duties such as: Carrying out the assignments in conformance with accepted policies and practices for assigned program areas; Exercising judgment in selecting and applying available guidelines related to specific problems or issues; Applying practical knowledge of the basic concepts, principles, regulations, and policies related to logistics and procurement management; and Identifying situations or issues and choosing the best approach according to established procedures and practices. OR Education: Have a master's degree (or equivalent graduate degree such as a L.L.B./J.D.) or two (2) academic years of progressively higher-level graduate education leading to such a degree. OR Combination of Education and Experience: A combination of successfully completed graduate level education and experience. Graduate level education in excess of the amount required for the next lower grade level, which is 1 year, may be used to qualify at the GS-09. This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application. You qualify for the GS-11 grade level if you possess one of the following: Experience: One (1) year of specialized experience at the GS-09 grade level or equivalent performing duties such as: Monitoring and advising on a variety of administrative problems or situations (i.e. budget, personnel, travel, space, logistics); Exercising judgment in choosing, interpreting, applying, and modifying available guidelines for adaptation to specific problems or issues; Identifying administrative problems or issues related to logistics and procurement management; and Identifying a variety of issues and their factual relationships, analyzes relevant factors and conditions and chooses a course of action from many alternatives; OR Education: Have a Ph.D. or equivalent doctoral degree or three (3) academic years of progressively higher-level graduate education leading to such a degree; OR Combination of Education and Experience: A combination of successfully completed graduate level education and experience. Graduate level education in excess of the amount required for the next lower grade level, which is 2 years, may be used to qualify at the GS-11. This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application. You qualify for the GS-12 grade level if you possess one (1) year of specialized experience at the GS-11 grade level or equivalent performing duties such as: Identifying ways to improve or enhance a variety of administrative programs or projects to meet organization objectives.; Gathering interpreting and analyzing the effects of change in laws and regulations to ensure effective and efficient application.; Analyzing complex issues and identify course of action, modify standard procedures, and solve a variety of issues related to logistics and procurement management; and Researching and evaluating information and precedent cases to provide advice, guidance, and recommend solutions. Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
Before you apply
Federal applications are different: your resume should be 3–5 pages and mirror the language of this announcement. Read our federal resume guide first — it's the #1 reason qualified people get screened out.
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