MANAGEMENT & PROGRAM ANALYST
What you'd do
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, USBP Headquarters, Mission Support Directorate, Finance Division, located in Washington, DC. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.
Major duties
This position starts at a salary of $121,785.00 (GS-13, Step 1) to $158,322.00 (GS-13, Step 10) with promotion potential to $187,093 (GS-14 Step 10). Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. As a Management & Program Analyst you will perform the broadest and most significant types of review and management analysis embracing all areas of administrative resources in support of the directorate. You will participate and contribute to management decisions in assigned program areas. Typical duties include: Applying a wide range of administrative, laws, policies, practices and analytical diagnostic methods and techniques to address substantive technical issues and problems characterized by complex, controversial and sensitive matters that contain several interrelated issues. Formulating and implementing policies relating to the division's support programs Advising leadership of the existence, nature, and possible ramifications of proposed policies and courses of action and proposing alternative courses of action as required to accommodate the division's needs
What you need to qualify
Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Conducting complex program and resource analyses using qualitative and quantitative methods (e.g., historical data, current spending, and out-year estimates) to identify trends and impacts on agency operations, and providing analytical support and recommendations used by leadership. Leading or co-leading cross-disciplinary workgroups or programmatic issue teams to examine Line of Business 1 (LOB1) portfolio programs, develop alternative courses of action, and present findings and options to senior managers for improving systems, processes, or long-term operational performance. Interpreting agency policies, legislation, and executive-level guidance related to planning and resource allocation, and drafting recommended RAP-related process changes, procedures, or guidance for review and approval by higher-graded analysts or management. Planning, developing, and delivering executive-level briefings, reports, and planning/control documents (e.g., data calls, resource request packages, decision papers), including designing submission and review processes and coordinating with multiple offices to ensure submissions are complete, accurate, and aligned with RAP goals. Representing the division in coordination on management support issues (such as performance management systems, awards processing, and sensitive personnel or organizational structure matters) by consulting with Human Resources, analyzing options and impacts, and advising leadership under general supervision. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 07/17/2026. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
Before you apply
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